call centre



“I get excited about new gadgets,  about making something work in a new way. You do a little “whoo-hoo!” 

I work as a contact centre specialist for a telecommunications company.

At high school, I did a business course that involved work placement for a chartered accountant, and at the end of that, they offered me a job. I finished school on Friday and started work on Monday! I was 17.

There, I got to use one of the first Wang minicomputers – not really ‘mini’ by today’s standards. This was late 70’s. I ended up being the data entry person, a new role at the time. Continue reading